Innovations are a trend now and evolutionis no more a rare word but something that is always just around the corner.While organizations often resort to methods such as project management,productivity tools or resource optimization to meet their goals, these methodscan not contribute directly and considerably to the organization’s growth andevolution.
Businesses often have to undergoremarkable changes in different areas, to grow, upgrade, expand or sometimeseven to survive. No matter the domain or size of an organization, changes arebound to happen. This change can either be in the organization’s structure,budget, workforce, business processes, mergers, technological stack orresources.
What is Change Management
Because there is no definite area where a change can happen, there is no definite explanation for change management. The closest one is that Change management (CM) is a process that involves the prepartion and support for an individual or an organization in terms of implementing a change of any kind including business solutions, architectural change or behavioral change. Classification of change management is Organizational change management (OCM) that considers a change at the organizational level whereas the term change management can be used to represent how an individual or a team is affected by OCM.
However, accepting that you or yourorganization needs change management is not the complete solution. You stillhave to make sure that the change management process you carry out is highlyefficient and productive. You may turn to any popular models like John Kotter’s8-Step Process, The Plan-Do-Check-Act Cycle, Lewin’s Change Management Model orthe ADKAR Model.
You can research and find the most suitable model as per your need but a change management model is only going to work if you adhere to certain rules. After all, if you want to travel you buy a vehicle, but you have to make sure that the vehicle works properly by following some steps. So here are a few steps to keep in mind if you want your change management to give the best possible outcome.
7 steps you should follow to excel at Change Management
- Definitive goals
Itdoesn’t seem important as one might think that they want a change only becausethey have a goal in mind. But when you are in the process, more than often, newinformation comes to light. Other potential improvements may act asdistractions and people often start considering better options which leads tounsuccessful or inefficient results. This is why it is imperative that you seta clear goal and stick to it. It further ensures continuous motivation, faith,leadership, and a smooth process.
Identifyingall aspects of a change is crucial. This does not restrict to only identifyingthe goals and possible outcomes but also includes the identification of theresources needed for the change, development of skills, the structure ofleadership for the process, budget requirements for the change and the timeneeded.
Communicationis the only way to make sure that everyone is on board with the plan. Afterall, an organization is made up of its employees and leaders. They should allbe in sync to carry out a successful change.
Communicationalso brings transparency and trust to the table. Better communication leads tomore transparency as to why the change is being considered, what methods are tobe followed and what improvements are expected. It increases the trust amongthe teammates and hence improves productivity. By allowing the teammates toparticipate in the discussions, it will also bring diversity in ideas andimprovements.
Changeis a hefty process. It involves the management of budgets, a lot of resources,and time. It is not possible to complete a change in one go withoutexperiencing setbacks. Hence, it is better to segregate the process and makesure that achievable milestones are developed. Breaking down the process willalso ensure that each sub-part is completed efficiently which will result inoverall profitability.
- Risk management
Risks,when undergoing a change no matter big or small, are inevitable. The successfulidentification and management of risks in your way will make sure that you getto the other side or else you will be stuck facing setback after setback.
Risksinvolved in a change management process generally include the resistance of theorganization’s leadership to change, budget allocation, risk to the otherongoing processes, dependencies, and return on investment.
Evenif you assign proper leadership to the process, you should monitor eachmilestone or appoint someone to do so. By doing so, you can also keep thestakeholders in the loop to maintain their trust. Monitoring the milestoneswill ensure that things are on track and will have a fringe benefit of theformation of reports. These reports will reflect on the overall processfollowed and its impact on the company’s success which will further help indecisions regarding future change management.
- Effective training
Changerequires the use of numerous skills, techniques, and tools to make sure thatthe process is carried out properly. These skills and tools are not whatemployees generally have in their stack.
Effectivetraining of the involved employees with these skills and tools will play acrucial role in how easily a change is carried in your organization. Even foran individual, training in these skills and tools will help in a convenientapproach to a rather cumbersome process.
Byadhering to these 7 points with the addition of a change managementmodel, you can experience the successful transformation of your business.Change is an inescapable process for today’s constantly evolving world.Globalization and the advancement of the technology sector have resulted in aconstant need of evolution for all businesses.
Undergoinga change is not a matter of if or why but a matter of when. It is better toprepare yourself and your organization by building up the technical expertiseand spreading awareness among the employees that eventually they need to play avital role in the transformation of the organization. This will further ensurelesser resistance and a smooth road towards the future.